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Things to Consider: Red Flags for Spotting Rogue Movers
Rogue movers typically work by never visiting your home or seeing the goods you want moved, and giving a low estimate over the phone or Internet. Once your goods are in their truck, they demand more money before they will deliver or unload them. They hold your goods captive and force you to pay more—sometimes a lot more than you thought you had agreed to—if you want your possessions back.
Your best defense is to be familiar with a rogue mover before they have your goods.
Here are "red flags" to look out for:
The mover does not offer or agree to an on-site inspection of your household goods and gives an estimate over the phone or Internet. These estimates are often too good-to-be-true.
The moving company demands cash or a large deposit before the move.
The mover doesn't provide you with a copy of
Your Rights and Responsibilities When You Move", a booklet movers are required by Federal regulations to supply to their customers in the preparation stages of interstate moves.
The company's Website has no local address and no information about licensing or insurance.
The mover claims all goods are covered by their insurance.
When you call the mover, the telephone is answered with "Movers" or "Moving Company," rather than the company's name.
Offices and warehouse are in bad condition or nonexistent.
On moving day, a rental truck arrives instead of a company-owned and marked fleet truck.
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